Salon Policies

Please familiarise yourself with our studio guidelines. These rules exist to protect your time and ensure that we maintain high clinical hygiene standards.

24-Hour Cancellation Policy

We request a minimum of 24 hours notice for any cancellations or schedule adjustments. If you cancel within less than 24 hours, or miss your session entirely, a short-notice cancellation fee may apply to cover lost slot allocation.

Why we enforce this: Since we operate on a strictly private, one-on-one appointment structure, last-minute cancellations leave open slots that cannot be filled by waiting clients.

Late Arrivals & No-Show Fee

We allow a maximum grace period of 10 minutes for client arrivals. If you are running late, please notify us immediately. Arrivals exceeding 10 minutes without notification may need to be rescheduled or will have their service shortened, and a no-show fee will be charged.

Hygiene & Safety Protocols

Client safety is our absolute priority. We implement medical-grade sterilisation procedures for all instruments, using dry heat sterilisation autoclaves. Single-use items (such as files and buffers) are discarded or gifted to you after your session.

Dry heat sterilised metal instruments
Sanitised working surfaces between slots
Safe product application procedures

Have any questions?

If you require clarity regarding cancellation, late policies, or hygiene standards, feel free to contact Dani via WhatsApp chat.

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